I followed a link at http://www.phentermine.com - to "order Phentermine Online Now!" I ended up placing an order on 10/19 with worldshippingmeds.com and they wasted no time at all charging my Visa credit card for $219!!!
On 10/22 I get this email -
From: [email protected]
Date: 10/22 7:43: 12 AM
Subject: ORDER SHIPPED
Dear xxxxxxxx
Your order:
90 Phentermine 37.5mg Pills
Order I. D: XXXXXXX
WAS SHIPPED on 10-22 with REGISTERED AIRMAIL
Please Allow 4 to 7 business days for Delivery
- Please Note:
An Order of more than 90 pills may arrive in 2 or more separate packages. As a Valued customer, we are happy to offer you a savings coupon on all Future Orders:
Your coupon number is: 6714995132
Simply enter the coupon number when placing a new order.
- Thank you for ordering through. Worldshippingmeds.com
To view your ORDER STATUS please login to:
support-billing.com
Email: [email protected]
Password: XXXXXXXX
SUPPORT:
Email: [email protected]
On 11/7 I complained to them, telling them I still had not received my order via their "contact us" link on their website - and then received this email:
From: support
Date: 11/7 5:12: 31 AM
To: [email protected]
Subject: RX On-Line Pharmacy Group Inc: order status
Dear Customer,
You should receive your order within the next 3 business days. If you haven't received it by then please contact us and we will reship it to you free of charge or refund your purchase.
For any further assistance, please feel free to contact us.
Best Regards,
Customer Support Division,
RX On-Line Pharmacy Group Inc
So. On 11/10 I responded to their email and told them I STILL had not received my order. And they responded:
From: support
Date: 11/13 4:29: 28 AM
To: My Name
Subject: Re: RX On-Line Pharmacy Group Inc: order status
Dear Customer,
Your order will be Reshipped free of charge.
The delivery time is 5 to 8 business days from the shipping date. Note: Business days do not include weekends or holidays.
You will be notified when the order leaves our facility and provided with the user name and password in order to track the status of the shipment.
We guarantee the delivery of your medication.
Best Regards,
Customer Support Division,
RX On-Line Pharmacy Group Inc
Email: [email protected]
Original Message
From: [email protected]
To: support
Sent: Fri, 10 Nov 17:30: 39 -0800
Subject: Re: RX On-Line Pharmacy Group Inc: order status
I have waited the additional 3 days and still nothing. What's next?
Thank you,
XXXXXXXXXX
Original Message
And I waited... And I waited... And I waited...
Then around December 15th I went to their website and used the "contact us" link AGAIN to complain - to which they replied via email:
From: rxsupport
Date: 12/17 7:56: 08 AM
To: [email protected]
Dear Customer,
Due to a world wide shortage of Phentermine your medication has not been delivered. We were only recently made aware of this since our drop shipper secured us that the medication had been sent. We have now stopped working with this drop shipper and our new drop shipper will send your medication immediately.
The delivery time is 12 to 20 business days from the shipping date. Note: Business days do not include weekends or holidays.
Please notify us whether you want a 2nd reshipment or a refund.
We guarantee the delivery of your medication.
Best Regards,
Customer Support Division,
RX On-Line Pharmacy Group Inc
Support:
Email: [email protected]
And I didn't hesitate to demand a refund in my response:
From: ME
Date: 12/17 12:06: 39 PM
To: rxsupport
Subject: Re: refund or 2nd shipment
I would like a refund as soon as possible. My Order ID is: XXXXXXXXX.
Please respond when the credit to my account is complete.
Thank you.
Signed, ME
And they responded via email the next day -
From: rxsupport
Date: 12/18 7:45: 01 AM
To: ME
Subject: RX On-Line Pharmacy Group Inc
Dear Customer,
It has been indicated that you require a Refund from RX On-Line Pharmacy Group Inc. Please read & complete the Refund Request Form 1.3.07 below & email to: [email protected]
We are sorry that you did not receive your medication / not satisfied with it. Please fill in all of the details below and read carefully the terms and condtions of the refund process.
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