I placed an order on 11-2-06, paid for expedited delivery and NEVER RECEIVED THE MEDICATIONS. I should have known that DEALING WITH a company with only an online presence and no address or telephone number, WAS ASKING FOR TROUBLE! On 11-15-06 sent them an email that it still had not been received. They responded on 11-17-06 that it will be reshipped. I requested a refund. THEY SENT ME AN EMAIL WITH THE FOLLOWING VERBAGE:
Dear Customer,
It has been indicated that you require a Refund from RX On-Line Pharmacy Group Inc.
Please read & complete the Refund Request Form 1.3.07 below & email to: [email protected]
We are sorry that you did not receive your medication / not satisfied with it. Please fill in all of the details below and read carefully the terms and condtions of the refund process.
NOTE:
We can Reship Free of charge if you decide that you no longer want a Refund
TERMS:
There is an 11% credit card Fraud preformed by customers by ordering products, receiving the product and then requesting a full refund. This is a Felony III charge that can be ascertained permanently on your record if
found guilty. We will also submit your name to a national Data Base for fraudulent credit card purchases; This will limit your purchases on the net.
We are a large online Pharmaceutical Corporation with sister companies working with us and over 120 websites. If we find a discrepency or any intentional misinformation, your personal details shall be
transferred to the Federal Bureau of Investigation's Fraud Department. Any Future attempt to purchase online medication or dispute charges shall result in Legal
action based on prior records
REFUND REQUEST FORM 1.3.07 (All fields are mandatory)
First Name:
Last Name:
Order ID:
Phone:
E-mail:
Product:
Amount:
Date of Purchase:
Today's Date:
Reason for refund:
By returning us this mail you confirm you have read and understood all of the above.
Best Regards,
Customer Support Division,
RX On-Line Pharmacy Group Inc
SUPPORT:
Email: [email protected]
You have received this message because of your purchase at one of the sites connected to our processing system.
This email and any information transmitted with it are
confidential and intended solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error, please, reply to us.
The nerve of them to even refer to the authorities when they never shipped a thing! I just called bank of america to have the charge reversed!
Additionally, in reviewing their website, there is a portion that refers to AUTOMATIC REFILLS on their FAQ PAGE as follows:
What about my Refill prescription?
After an appropriate timelapse particular to the type of medication you have ordered, We will automatically Refill your prescription with a $10%-20% Discount
NOTE:
Automatic Order Refill is a feature created for your convenience, enabling a hassle-free Reordering of your prescription medication with a $10%-20% Discount. Additionally you enjoy a Free Doctor consultation Fee.
* please do not place an order or you will go through the month long ordeal i experienced!!! *
0 comments