I ordered 2 pairs of shoes totaling $160, March 15. On March 31 I contacted their customer service dept. 1-866-330-4391 and asked about my order. They stated that my items will arrive between April 4th and 5th.
On April 14th I contacted them again about my order, the operator I spoke to identified herself as the owner's daughter, and was very rude, and said "you gone get your shoes, and to stop stressing out." She told me to read their shipping policy, and I did. It stated that they charge your credit card when your order is shipped out, but that was a lie because they took the money off my card March 15, which was the same day I placed the order. I kept reading and noticed they have violated about 3 of their own policies.
Retro Feet and the people it is ran by should be placed under the jail house. I still have not recieved my items! How do they get away with taking peoples money? Please investigate this company, and have all of them arrested!
Roxanne
Oakland, California
U.S.A.
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