While I was looking for a music subscription service, I came across the 24/7 downloads website. I had read some good reviews, which must have been a ploy to lure in suckers like me. I provided my credit card info and was charged for the service. I received an e-mail with a username and serial code. However, it wouldn't let me access the system.
I sent at least two e-mails before I heard back from them. They wanted me to make sure I was entering the info correctly. After many more failed attempts, I wrote them again and put in for a refund. I still have not received a refund and have tried to e-mail their customer service.
I am going to call my bank and see if they can give me a physical address of this so-called company. The last e-mail I received from them, they were blaming my ISP service and firewall for their software not working. What a joke! I had already disabled the firewall and exited my ISP's Security Suite, but it didn't make a difference.
This company is obviously getting away with many cases of fraud and should be shut down. If anyone knows of any lawyers involved in a class action suit of this company, please let me know. I'll be among the first in line!
They shouldn't be allowed to get away with this! I hope they can be stopped permanently!
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