Complaint / Review
DELL Computer Corporation
Ripoff Website Special Promotion Verizon DSL - Service Terms Not Honored. Round Rock

I ordered on 9/21/05 from DELL website under a special promotion Verizon DSL.

Special Promotion: 4 months free DSL $50 rebate. The monthly DSL rate for service was $14.95.

I have been charged for the past 2 months at the rate of$24/month. I been given the run around for the past 3 weeks when I tried to get customer support by e-mail/phone to resolve my issue. My repeated efforts to get somebody to resolve the issue has fallen to dumb ears.

DELL has not ahered to the special terms and condition of the promotion. I need them to reimburse the money charged so far and give me 2 months free DSL and send me a reabte check of $50.