Phone: 5123384400
Found 70 reviews / complaints

Dell Computer Company
Reconditioned computers failed and charity clinic left without repairs

I bought 5 reconditioned computers for our charity's use and took 2 for use onsight, 1 for patient records and the other for administrative use. The hard drive in the laptop for patient records broke in less than 2 months. The administrative mini's motherboard broke after a couple of weeks. I spent ...

Dell Financial Services
Laptop Failed Repeatedly in Six Months, Warranty Refused

I purchased a laptop from Dell for the following school year, taking advantage of a back to school promotion the computer arrived the next week. From day 1, it had problems. Overall, a horrible experience, and I now avoid Dell products at all costs. First, the battery went in the first two months ...

Dell
Inspiron All-In-One falling apart with repeated hardware failures

Dell Inspiron All-In-One purchased 6/11 falling apart. 2 cd's & motherboards, & jammed again, 2 new hard drives, installation failures. Support waste of time, literally, as no resolution & no promised call backs. ...

Dell computers
Dishonest software service technicians and not honoring extended warrenty

Software technicians at Dell could not fix my computer which is reading my DVD drive as a CD rom drive only. I bought an extended software service contract, and they hang up on me after taking two hours of my time and fixed nothing! They also took 15 mintues of my time trying to sell me a registry ...

Dell
Laptop lost in repair shipping and no resolution after weeks

I sent in my Dell Alienware computer for repair. They sent me a box to send my laptop back in. I took the box, put on their shipping label, put my laptop in it, then dropped it off at my post office's Fed Ex box. That was January 11-12th (I dropped it off in the evening, I imagine it was picked up ...

Dell
Laptop returned after repair was a different refurbished unit

In June of last year, I purchased a Dell 15.6 Inspiron 1545 laptop computer from Walmart.com. Upon receiving the laptop it was as expected and came with a 1 yr warranty. After appx. 5 months of use, several keys on the keypad began to stick. Upon contacting Dell they informed me that they would ...