In Nov. Of 2001 we cancelled AOL. We didn't use it since we have Road Runner it was free with a new Dell purchase for a year. They billed my credit card for the next 3 months. I called 2 more times and they said I didn't cancell. They only had to lood at my account and see that it was never used. They wouldn't.
I called a third time and said that we never called and it would be taken care of well finally after that the fourth billing of my credit card it was taken care of. We never were credited for the 3 months.
Kenneth
Fulton, New York
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