Usacomplaints.com » Internet & Web » Complaint / Review: America Online AOL - AOL America Online Charges for free trial period. Ripoff. #217065

Complaint / Review
America Online AOL
AOL America Online Charges for free trial period. Ripoff

I wanted to try AOL to see if their website is faster than my current IP. Their ad stated 90 day free trial. I tried their site for one hour and didn't like it. Of course you have to call them to cancell, when I did all I got was a fast talking sellsman talking me into a one year contract at a reduced monthly price.in order to shut this guy up I agreed to the contract with the option to cancell before a certain date.

In the meanwhile my checking account is being charged $24.95 for two billing periods. When I asked about it I was told the free months comes in at the end of a one year contract.in addition to being billed for two months I was charged $20.00 for a cancellation fee. I cancelled before the contract date ever began.

Now I'm out $69.90 for 1 hour of service that was suppose to be FREE. All I can say is that AOL does false advertizing. I have contacted BBB and it's been some months now since I've heard from them.

Albert
Indian Mound, Tennessee
U.S.A.


Offender: America Online AOL

Country: USA   State: Florida   City: Jacksonville
Address: America online
Phone: 8008276364

Category: Internet & Web

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