I bought five computors for christms presents for my family and set them up. They were model 3200S, suposed to be pentium 4.
They ran too slow so tested them with troubleshooter and certify pc pro and they tested out to be cyrix processors and specs way below what they are suposed to be. I am batteling with gateway who insists they are genuine pentiums. The customer service reps just keep switching to other people and tech support hangs up on us. Emails are the same way, with insisting on them being pentiums. I am now refusing to pay gateway until they settle this. Also they refused to send me a reciept and stated I had to wait 15 days after i had the systems. I waited the 15 days and emailed them and they told me i had to wait another 15 days to get a reciept.
It was a plot i am sure to go past the date for the rebates. I did get them on time and now hoping I will actually get the rebates. We also purchased a gateway one year ago a pentium also which we just found out also has a cyrix processor in it to. I am now writing the Federal Trade Commission and the Attorney General. What is wrong with this company? Has anyone else tested their systems out?
They were a lot better when they had the stores. They are a bad company now loosing too much MOOOO-la. They don't care!
Januayr 17
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