Address: 610 Gateway Drive
Found 36 reviews / complaints

Gateway Computers
Sent new Monitor for repair, Received Cracked and Scratched one in return, no warranty on cosmetic damage they say! N Sioux City

Shipped my monitor back to Gateway on or around January 20th. Went through all the procedures on the phone with a Rep from Gateway. He concluded that the Video Card had gone bad and we went through the shipping procedure. I had to pay for the shipping. Received the monitor back on February 5th. I ...

Gateway Computers
Gateway Inc Gateway Customer Service STINKS!

I have a Gateway NX570S laptop which has a power connection failure. New ac adapter cords DO NOT fix the problem. The power connection port is failing internally (like it needs to be resoldered). Gateway can't figure out how to send an EMPTY SHIPPING BOX to my post office box so that I may send my ...

Gateway Computers
Cs agent steve badge #gwem5064 worst customer service ever they do not care about their customers

I called customer svc because my power cord for my laptop stopped working and my battery doesn't hold a charge for more then 30-40 minutes. My $1000.00 computer is only a year old. I spoke with Steve, Badge # GWEM5064, he was so beligerent, rude and condescending and told me that I must have ...

Gateway Computers / Hsn-home Shopping Network
Both companies refuses to help resolve return of computer and refund money. I repeatly ask for warehouse infor in millington tn

I purchased a Gateway notebook through HSN. I started having problems and wanted to return it. I contacted Gateway to return the computer and was told since it was pass thirty days I would have to contact HSN in order to return it. I contacted HSN and was told ok to return computer using the lable ...

Gateway Computers
Ripoff Breaking laws in the State that licensed them to do business

Gateway does have a battery recall as does a number of computer manufacturers but, this is not much help for people like Vicki in Tampa who now has a damaged screen because she dropped a laptop too hot to handle (and dangerous) ending up with a $900 paper weight. Their website touts how they have ...

Gateway Computers Corporate Offices And Repair
Of Brand New Computer ripoff repair issues under warranty trying to charge for repair computer 30 days old at time

On sept 12 i received a brand new gateway laptop computer for 897.00 total i called gateway a week or so after receiving the computer and spoke to operator 78121 to purchase accidental insurance the agent state oh no need wait till your in your 11mth and call back to get extended. I said are you ...