On sunday evening9/26/04 I attempted to order the FREE SAMPLE of the diet patch paying ONLY 2.95 for shipping.
After entering my debit card and other personal informationa on the e-form, and clicking the submit button.
I checked my checking account and noticed there was a debit in the amount of $157.00. I rapidly made an attempt to contact My diet patch to make them aware of the error.
I did not opt to order a 3 month supply Only the sample. I called my bank and was given a ph#800-327-7804 for the merchant to call on the next business day to cancel the order, as this amount was not agreed to.
When I finally contacted a rep. On Monday 9/27/04 at 10:50am est., I spoke with a rep named Richard at 800 901 1182 ext 100. On a recorded line. It was too late to cancel the order.
Richard advised me that my order had been shipped already and that he would refund 73.50 of my money with in 5 - 15 business days, and if I agreed to at least try the product for 2-3 weeks, he would refund the rest of my money after I return the rest of the patches if infact, i did not see some change or did not want the product. (mind you, Richard asked ME how long I thought it would take for the product to work??? It's your product, you tell me I replyed!)
He went as far as giving me a conformation #rap383133. After 16 business days, I did not get a refund. The only thing i did get was a RASH from the patch.
This evening 10/19/04 at5:26 est. I called 800 901 1182 and spoke with Sam who advised me he did see Richards attempt to refund my money but it for some reason, the attempt did not go through.
He asked me if I cancelled the credit card number, no I did not. He advised me to email [email protected] and I would get a reply with in 24-48 hours. That web address can not be located. This is all I could come up with (Your search returned no matches for "[email protected]")
I attempted to call back to speak to a supervior, the line was busy and suddenly, the office was closed. I am frustrated and feel voilated.
I no longer have faith in internet purchases. I am a single parent and can not afford to be ripped off of 157.00
I need some help getting my funds back. I give my word, I will go to the gym from now on lol
Thanks for any help anyone can offer to get my money back
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