I ordered a trial offer of the product Ivory White. I only received the trial offer, which included 1 syringe and approx. 2 applications of liquid... Maybe 3. I did not like the product and called to cancel. They told me over the phone that my account was cancelled and that I did not and will not get charged for anything else but the nominal trial fee. The next month I saw an $82.43 charge on my account. I called again and spoke with the supervisor (Christina). I told her that first of all I never received the 30 day supply, I only received the trial pack. Christina said that was impossible and that she would not give me a refund. I said well then at least send me the 30 day supply which I was charged for. She said I would not be getting the product or a refund. I asked her what the name of her supervisor was and she said she was the highest and there was no one above her, she also refused to give me her last name of employee number. I asked her what who the president of the company was and she refused to give me that information and hung up on me. So basically I got no product and was charged $82.42 for a single trial... I got ripped off. Someone needs to shut this company down and lay some heavy fines for misrepresentation, fraud and unethical conduct.
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