Visited the Ceremony Ald Drugstore, 1038 E. Colorado Blvd., Pasadena, CA ("Riteaid Pasadena") to get a refill for test pieces. I chose to buy a fresh (universal) Riteaid Trueresult (sic) screening check. I acquired this Trueresult monitor, visited the drugstore counter to get my check pieces and informed the pharmacy technology to provide me check pieces for that Trueresult monitor. I've had the liberty to complete this since my physician enables me to get this done, so long as he's no particular cause to provide me a particular tracking device. He's NEVER needed me to obtain a particular device; actually he usually requires ME which I'm applying. After I bought both device and also the check pieces in the same period, I thought I'd been provided the correct one. I got home, established the equipment up and unearthed that the check pieces were the incorrect types! Because it was an extended journey (I have a 45-minute shuttle trip, following a 10 stop roll-down rough roads in Monrovia), my boy recommended I contact the Riteaid at 308 E. Huntington Drive, Monrovia, CA ("Riteaid Monrovia"), to determine when they might simply move this prescription around and load it, since that time I'd not need to withstand heat, a-10 stop wheelchair move, after which a 45-minute shuttle trip (equally out and back), to and from Pasadena. I had been informed that they might just do that. I'd previously named Riteaid Pasadena, and was informed that I ought to just do that — visit Monrovia, and that I could easily get the best test pieces without spending something additional — they'd simply do what must be completed within the telephone. After I got to Riteaid Monrovia, envision my shock once the people explained the Riteaid Pasadena pharmacist had informed them that I'd arrived at Monrovia by myself — in a nutshell he named me a liar! He was obsequious, and condescending aswell. There's no method that I'd have eliminated by myself, and set myself through driving 10 blocks within my wheelchair to some shop which was not likely to provide me the best test pieces. I had been totally out-of test pieces, that we informed both Rite Helps. After much protestations, Ms. Ng informed me to please visit the medial side, and allow her delay about the clients within the point behind me, which she'd return to me. While she completed using the clients behind me, I looked up and also the pharmacist and he or she had shut the units, and folded along the windows!!! They never had any intention to (a) inform me these were shutting, or to (w) return to me to discover the things they might do to solve my issue. I began increasing my speech and challenging to be noticed. They exposed to cupboard long enough to inform me that I'd to return to Pasadena to obtain the pieces. I continued challenging, and lastly they offered me a-50 count check strips, and explained they might obtain the additional 50-pack of test strips. I'd to pay for $15.87 for that check pieces at Riteaid Monrovia, and was informed I'd to consider the exposed incorrect types back once again to Pasadena and obtain $10.00 back from Pasadena. I'm creating this criticism below, and certainly will even be publishing grievances on Fb, the consumerist.com and Riteaidis Panel of Representative — why? Since after I asked how I really could contact the Local Supervisors of both shops, I had been informed that "they'd previously spoken to him and his employer." Regarding whether these "supervisors" might bother to make contact with me whilst the aggrieved client, which was unclear.in a nutshell, Riteaid established themselves up for this available criticism. I've serious arthritis, bilateral carpel tunnel, diabetes, leg problems, etc. I don't think it is humorous to become playing around by myself toandfro. I usually ensure that I discover just what I've to complete and wherever I've togo. The amount of disrespect by both Riteaid Pasadena and Monrovia team was and it is terrible! Riteaid Pasadenais pharmacist and Riteaid Monrovia might have managed this deal much more quickly than they did, and that I am certainly outrages that neither one of these regard their clients. Pity in it!!!
0 comments