From day one of dealing with Cascade Dental I have had nothing but bad experiences. First off, I went in for my new patient exam and ended up sitting around for an hour and 45 min before I asked if I was going to be seen soon. I was told that they had over booked people for that day and was told to rescedual and go home.
When I got my exam by Dr. Kimberly Tustin I was told that she wouldn't fix my problem (a broken crown) until she had fixed other things that she found to be more important (fillings on teeth no where near my crown).
After having my fillings done (very very painful 3 hours), one of the teeth she had worked on was in horrid pain for several days. I called and asked for an emergancy visit it see what was going on. When I got there I was told that there was nothing wrong and that I needed to give it time.
She hardly even look in my mouth for more then 10 seconds and my "exam" was less then 5 min in which Dr. Tustin spent most of her time complaining about stress and other life problems. Later I found out from a different dentist at a different office that the tooth had been cracked when the filling had been done.
Not only were my exams terrible, but they also have messed up evey single bill so far and I have even received a rather rude note hand writen on one of my bills saying "you need to keep your promise". I have yet to miss a payment and when I called to yet again fix the problem I was brushed off saying they would call me a different time since they were about to close.
This was by far the most horrid experiance I have had with any sort of medical/dental office. I wouldn't recommend it to anyone what so ever.
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