I contacted Medical Disposables and made a large order of drug tests for our company. I then found out that our state had many rules and I needed support to comply. They would not help me. Per their instructions online I didn't accept the shipment so that I could get a partial refund (less 20% restocking fee)
After 6 weeks, many unanswered phone calls with voice mails left and emails and a certified letter which they are refusing, I have not gotten a refund. This is obviously deliberately stealing our money. I have since looked at the Better Business Bureau and found they have an F rating. I wish I would have checked that first.
I suggest that if you are considering this company you would want to go elsewhere. I am now going to meditests and they are amazing. You always get a real person on the phone, amazingly quick email response and above and beyond customer service.
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