Ordered Cybersonic toothbrush from sonictoothbrush.com on 10/13/01 and still have not received product (today 12/3/01). When calling customer support—stated no record of credit card charge even though on statement. They asked for fax of statement and to date, no response. Tried to call on 12/3/01-customer service states, all reps busy, call back later.
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