I noted a report on Cybersonic and had a similar problem. Although I received the toothbrush and later received the free replacement toothbrushes, the last time I received any was July. Despite numerous phone calls and Emails and promises that they would send replacements I have yet to receive any. So I have a $99 toothbrush which I can't use because I can't get the replacement brushes. If you call them you're on hold for ten-twenty minutes and if you don't have a new order they just hang up.
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