Was known Kaiser rest service in Penderbrooke Va. For anti snoring
Problems. Kaiser was conscious of age (85 years. Previous) and Medicare benefits. Achieved
T / Greg Carter sometime around September along with a rest research was released.
Overnight sleep research was done at third party service (Rest Med /
Digitrace). Outcomes needed another rest research, that was done in
11 at various service around Washington DC beltway. Outcomes
Needed a 3rd rest research, done again around beltway. Check record was
Study by Dr. Richey @ Kaiser, who created findings of ensure that you sleep-aid
Device was requested. Which was Dec. 7th.in this journey (delayed Oct.),
Company changed insurance in 2010 from Kaiser Permanente to CareFirst
BC/BS efficient 1-1-10.in examining position of purchase later in December, the activities
Started. Device was 1st requested from inappropriate organization. Subsequently device was
Requested from the business which in fact might supply it. Although attempting to
Verify purchase, and standing, Krista Bernier, Medical Manager for Kaiser
At their Penderbrooke Virginia guaranteed me that Kaiser had previously approved this
Recommendation to get a sleep-aid device, also it truly didn’t issue at that
Stage once the machine was requested, before or after January 1. I described my
Problem was when the proper device was requested BEFORE January 1, then there
Ought to be no problems. She reiterated that January 1 meant nothing. After not
Getting something, I then found out the purchase was terminated January 7th, as Kaiser
Requested wrong device. We were informed device requested necessary 50% of
Apnea to become central apnea, however results display ZERO% of apnea is main.
Necessity is just a Medicare necessity that Kaiser must have recognized.
I've no concept of the hows and whys regarding why the equipment was
Terminated, but when a mistake was created, no huge package, when I am not above producing
An error. Exactly what does issue me may be the Medical Manager, Krista Bernier
And Kaisers reaction and perspective after January 1. I named Krista
Bernier and remaining messages every single day to get a week. No reply. Upon
Continuing to contact her, I captured her at her table oneday, and he or she responded
Her telephone. She was rude and brief, declaring she was hectic, and didn't have
Any moment to speak with me. I stated I'd quit several communications, none which
Were delivered. She stated she didn't have occasion for me personally, and after January 1st
There is nothing she might do, and would need to hang-up.
In my opinion that's a text-book description of “TWO CONFRONTED LIER”. How she
Actually advanced to her administration placement is just a secret in my experience. Our greatest
Regret was that my telephone discussion together with her in December weren't observed or
Documented. The one thing worse then my encounter is always to need to function
On her I suppose. This really is my priority / criticism. People like her have
No company in a management situation.
Our second problem or criticism is Kaisers insufficient reaction. I named
People providers many times, named a Tina Brown (criticism detective
T / Kaiser) many times, making communications, but never seen from her.
It's currently 6 months into and we've nothing to repair the anti snoring
Problem. No device, no-test reviews for another doctor to translate, just
Findings which are complicated in my experience and also the new pulmonary physician. Therefore, when I
Had anticipated arrived and went with Medicare spending money on 3 overnight rest
Studies, hours and hours lost operating to and from studies, and we've
NOTHING to exhibit for this. No device, no-test studies to spread to new
Physician. Exactly what a TOTAL WASTE of period, cash, and assets.
Again, sleeping support device was requested December 7th, and we've nothing by
Feb. 16th. Plus recurring demand to obtain rest reports reviews have come
In nothing. Personally I think Kaiser must pay Medicare for whatever these were
Billed for that rest reports, as that point and information was a waste.
Our position in making the effort to create this criticism is that this: 1) To
Acquire CHECK REVIEWS of 3 rest reports so-new doctor may decide his
Own summary. 2) to create to lighting the requirement for Krista Bernier to become
Retrained, and development checked. 3) To inform different customers of the
Kaiser mess in this instance, and waste of Medicare cash, as new
Doctor will need fresh rest research so he is able to ultimately obtain the check information &
Reviews, therefore he is able to create their own summary, and ideally purchase a.
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