I received my "sample" in the mail and put it in the shelf, thinking I'd get to it sometime this summer. Today I went to looked at my bank online and discovered a charge of $59.95. I quickly got online and did a live chat with "Vickie" who canceled my auto delivery, but said I'd need to call the company to figure out the rest of the stuff. I called them and they verified that the cancellation happened, but said that I could not get my money back, because the 14 day trial period had passed. I told them that I got a little tube that was supposed to last 10 days, and I hadn't used it yet. He said, "Sorry there's nothing I can do. The trial period has passed, that is a months supply, so you do have the month supply and you will have to pay the $59.95." I am really bummed. I've learned my lesson. NO MORE TRIAL SAMPLES! It's a shame that you cannot trust anyone these days. I guess I'm just a sucker... Whose heart just got a little harder today. GRRRR! I am very disappointed.
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