Complaint / Review
Providian Bank
Ripoff allows fraudulent charges to be charged to my account will not resolve or remove charges

Providian has allowed a company to fraudulently charge my visa account, since August. They have neither removed the charges, nor resolved the problem.

I cannot even charge on my own account, and have changed my account number (which damages MY credit) twice. Providian is aware that the charges are not authorized by me, or any member of my family. Yet, they continually allow these charges, for almost a year now. I have attempted to contact the company (who keeps charging this account) to no avail.

It is a company in Sydney, Australia - Telstra Big Pond. Numerous letters and phone calls are consistently ignored by Providian. Both parties involved - Providian, and Telstra Big Pond are making money at my expense. This needs to stop!!!