Below is the letter that i e mailed to dee ferguson, for this day i still haven't received my refund or our package. I am am posted this criticism, since i personally feel as if i was fooled! No-where on my bill does it state non refundable. While her helper left the message of these pullling the remainder of the money without my permission, was after i absoultly didn't feel comfortable. 24 hours later i called to request a return and since that time it has been a continuing fight. Our bank did not attempt to help me by any means and that i need my money back or even the package, since she still has our deposit and the entire cost of the folli-blend course and package. An overall total that is stated in the letter below. From me to her, and that i still have not obtained an answer.
Dee Ferguson
Folliplex. Hair.int’l
[email protected]
June 9
Dear Ms. Ferguson,
While I registered for this program, within the assembly we (friends and that I) were informed we'd be informed 3 times ahead of time prior to the outstanding balance was to be taken. This however wasn't the situation. I obtained a telephone call, on our way house in the Corpus Hair display that was a Mon, your day of the reduction. Your helper quit a note declaring that you simply were likely to withhold the total amount, used to do not talk to her individually.
At this time, I came across that I'd struggle to do the course where moment I requested to get a return. I named on Wednesday, you declined my demand declaring this course was “non-refundable”. No-where on my bill (connected) does it suggest that this course is “non-refundable” or anytime through your assembly did you suggest that this course was “non-refundable”. For you really to decline me a reimbursement is undesirable. I've additional pupils who're prepared to create a declaration declaring that you simply didn't suggest that the course was “non-refundable”.
After I talked for your organization on Thursday, 4/23/08 they mentioned that even when used to do not attend the program I'd nevertheless get the package that will be “included” within the course cost. You mentioned you had my mailing address, around this day I've obtained neither, a reimbursement or even the package.
At this time, I'm seeking a complete reimbursement of the $295.00 I settled or even the package which clearly I’ve taken care of, instantly. I'm sure you're conscious this is undesirable company training and bad customer support.
I'm that the company training wants some function and that I won't be pushing one to consider your program as a result of this scenario in future. Our college understands what you’ve completed and therefore are no further likely to utilize your organization for almost any guest speakers, additionally.
Truly,
Abigail Muraira, pupil of
Milan Start of Cosmetology
San Antonio, TX
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