I requested what I thought to be a little trial-size of the item for that delivery cost of $2.95. The advertisement mentioned it had been a totally free test and also the only cost could be shipping. The first advertisement stated nothing about getting your Credit for that item cost of $86.93. Upon locating the cost on my Credit, I instantly named the organization to stop anything and was informed I'd been already delivered the merchandise and one more 'dental holder package' within the quantity of 48.63. I had been educated account was terminated completely. I had been directed to attend before next item came after which return them equally to get a complete refund. I had been provided an order-id/termination #, directions for returning in addition to a return confirmation. I delivered both covered via FedEx, I've a closed verification via FedEx. Which was on 12/15/09. It's today 01/05/10, and also have just been released a reimbursement for that $86.93. I've not noticed something for that dental holder package ($48.63). I called again and questioned why? And was advised that I really could not obtain a reimbursement, since I didn't contact inside the 2 weeks. I named five minutes after purchasing and also have the cancellation confirmation. She advised me they'd 'monitor' the bundle and advised me it had been sent to Colorado. Again, I'd the authorized verification from FedEx declaring that it had been actually authorized for in Aurora. The repetition subsequently informed me there is nothing they might do for me personally, it was on 12/21/09. I informed her I had been educated from the repetition. I spoke towards the very first time, that I'd be returned, she mentioned he was incorrect and that I wouldn't be. She subsequently advised the dental holder package was section of another organization, plus they had nothing related to PremiumWhite Expert. I requested to keep in touch with a supervisor. She 'no' this 1 wouldn't keep in touch with me, all which was stated was 'correct' and also the supervisor might do nothing. I subsequently called again 'premiumwhite' and was educated the FedEx Bundle was actually authorized for from the Factory, which the 'dental holder' was another division, not 'organization'. I requested to talk to the factory, and was declined, because they 'dont cope with the general public'. I cant get any solutions, or my $48.63 returned. The organization has changed titles on my credit claims, and advised the conditions/problems have transformed, plus they arrange the best to alter it anytime without notice in my experience. I've named many times, and sent. Please Assist. I had been well within all their guidlines, its period they organized for their end-of the offer aswell.
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