I signed up for a so-called FREE 12 week sauna trial in April of in which I would only have to pay the $39.98 monthly membership fee for the 12 weeks (3 months). Crystal, the owner of the Ladies Workout Express on 13754 Doolittle Dr., San Leandro, Ca, told me that weather it took me 12 weeks or 12 months to finish the trial, I would still only be responsible for the 3 payments of 39.98.
Due to the fact that I'm a full-time student, I couldn't go to the gym during my summer courses due to the intensity of the classes (I'm a nursing student). By the time I had finished my classes for the summer, I had already paid for the 12 weeks even though I had not been able to get to the gym.
In August I started getting collections letters from National Fitness Debt collection, telling me that I was delinquent on my payments. When I told them that i was on a 12 week trial and had already paid, they told me that their files did NOT show me signed up for a trial, only a 36 month contract. I told them that the owner had lied to me and that I wanted to cancel the contract and he told me that the only thing that could get me out of the contract was DEATH, then he laughed.
I went to speak to the owner on Tuesday, 9/16/08, and told her what was going on. I told her that i just wanted to finish the 6 weeks that i had left and be done with it. She said i had to start over and pay for the trial again!!
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