Went in to try out their free week of classes. After trying it out for a week I taught the place was "ok" and they were really close to my house to I signed up for classes.
When signing up I asked what their cancellation policy was and I was told I could "cancel at any time if I was unhappy with my progress or with the classes". After about a month training there I realized that the instructors were not as nice and helpful as they were when I was doing my trial period.
Also, many of the students seemed that they had "something to prove" and were REALLY rough. I trained martial arts for 2 years before and I know the difference between training hard and trying to teach someone a lesson.
To top it of the Muay Thai instructor ridiculed me in front of a whole class for not doing something right by asking if I had a "learning disorder or something" and laughing with the rest of the class. I was really mad but keep my mouth shut and waited about two weeks to come back and talk to the owner.
I told him everything that had happened since I began training there and that I was very disappointed with their service and the attitude of the students but even worst the instructors, especially the muay thai instructor who is a professional fighter.
The owner said he was sorry and asked me what I wanted to do. I told him I wanted my membership canceled and that I would not be training there any longer. He refused to cancel my contract even tho they had told me that "cancel at any time if I was unhappy with my progress or with the classes". He went on to say that "he" had never told me that and that he could not just cancel my account. He told me I did the "free week trial" and during the trial I had no obligation, but since I had signed up I had to fulfill my contract.
When I brought up again that I was told I could cancel at any time if I was unhappy with the classes he told me that "nobody in here would have told you that" and he said I had to finish up my payments for a six month contract. I was furious and after much discussion he agreed to let me out if I paid a "cancellation fee" of $300!!!
By then I was so mad and wanted out of it so bad that I paid the money and left. To my surprise the next month I got another charge from them on my bank account!!! I called and they said it was their mistake and they would refund it to my bank account via EFT in a few days. It took them 3 weeks after me calling them 4 other times to see why my money was not refunded yet.
I got the run around with every single call and every time a different person would give me a difference answer.
This people are simply scam artists and arrogant pricks!
I found another gym in the area and I'm MUCH happier! I paid a little more at my other gym but frankly I would not train at the 303 Training Center even if they offered me to train there for free.
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