I began meeting Jenn Beaulieu in July or August. I had been involved in an automobile accident, and, through some internet searches, found that she offered massage therapy in a location near me (Fasulo Chiropractic).
We had a rough start, as I had made my first appt. With her through email and she forgot about it. When I showed up for my appt., the office was closed. I called the cell number on the front door (the owner/chiropractor, Joanna Fasulo), who knew nothing about the appt., but knew Jenn was on vacation. She told me to call back Monday, and it would all be straightened out, apologized for the inconvenience, and told me she would "do something to make it up to me" (although, this never happened).
I began seeing Jenn on a weekly basis, and, began feeling better. Apparently, weekly massages were doing a great deal of good for my injuries. I had a standing appt. For Fridays at 6pm.
One week, I found that the normal appt. Was not available, so, after making an appt. For another date, I elected to register myself for appts. From late September through late November, ensuring my appts. Would not be taken.
Immediately after that, the problems began again. The first week, I showed up, and was told that she had left already. The next week, I showed up, and was told she had left already - although, this time, apparently, they had left a voicemail for me at my office (which did little good, since I had already left my office to head over for the massage).
The following week, I did receive a phonecall at 4:45pm, telling me to not come - she had left already. I asked what the use was for making appts., and was given no answer.
At this point, I emailed Jenn directly. She wrote back and said she was having some difficulties with the place (e.G., she was no longer allowed to be there by herself and lock up), and might be leaving. She said she apologized that I was caught up in the middle, and was interested in continuing to see me as a client.
The following week, I again received no phone call and went to the place again. Once again, there was no one there. I called the cellphone again and spoke to Joanna Fasulo, who — again, had no answers, but suggested that I try to find a masseuse that was a bit more reliable (apparently ignorant of the fact that the lack or reliability reflected on her, equally).
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