Usacomplaints.com » Construction & Repair » Complaint / Review: Jenn-Air - No service received for 6 months. #1007552

Complaint / Review
Jenn-Air
No service received for 6 months

In October the control panel of my Jenn-Air oven failed. Repair service advised me that no replacement part would be available until November 30.

On November 30 I was advised no part would be available until December 30.

On December 30 I was advised no part would be available until January 23.

On January 23 I was advised NOTHING. To have an answer from Jenn-Air Technical support about when I might expect service I would be charged $34. Meanwhile, the Jenn-Air 800 number does not return calls.
The only solutions now offered are to wait indefinitely for the panel or buy another Jenn-Air with a 15% discount!


Offender: Jenn-Air

Country: USA

Category: Construction & Repair

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