I have ordered from this company before and have had no problem. This time, I have a problem. I hope it can be resolved. Trying to get an answer from them has proved fruitless the telephone number which you will see on many of their 100 or so sites gives you the run around then hangs up... This was not the case on prior purchases. F.Y.I... I will cut and paste my attempts at communication via email (I, m sure most of you have got the same response) 1. Mon 04/10/06 10:26: 33 AM
Hi its been a week since i made my order could you please let me know when it will be delivered.
No response!
2. Tue 04/18/06 ummm hello is anyone there Hi its been a weekand 2 days since i made my order could you please let me know when it will be delivered.
REPLY... Hello. Thanks for your email After the doctor approves your order, the next step in the order process is pharmacy fulfillment. The pharmacy selects orders to fill based on order-date time. We have many orders to fill out because one of our pharmacies closed and that has caused us a delay sorry for any inconvinience, but dont worry your package will be sent ASAP (5-7 business days from doctor approval and just in *phentermine cases 10-15 business days). You will receive a tracking information when its ready. Have a nice day. Oscar Customer service.
3. Fri 04/28/06 i am still waiting for my delivery, the order was made by VISA credit card and they inform me that i may cancel payment if goods are not received in a reasonable and expected time, with all due respect... Please give me a delivery time, inform me that you are unable to deliver or refund payment. Have a nice day too
NO RESPONSE
4. Mon 05/08/06 ok i wish to cancel my order. You have not replied to my last email and when i call your customer service number it eventually hangs up after making me wait 10 minutes... It has been well over a month since you took my money and i am not happy about it... I dont care if there is a phentermine shortage... Thats your problem
I wont be holding my breath for a response, but after reading some other comments I may just get lucky
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