We have a Frigidair ref/freezer a little over a year old bought at American with a service policy. The first service call was made June 23rd a "tech" came to the house (of course you have to re-arrange your life around their schedule) June 25th June 29th and July 2nd taking guesses at the problem... Was to return July 6th... Called that morning saying they are waiting on a part that should be in July 15th... That is almost a month living out of a cooler w/ice and 4 visits by a "service TECH" If you like the run-around and incompetent Techs by all means spend your money at American then you too can live the dream of being an expierement for their service dept.
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