Usacomplaints.com » Furniture & Equipment » Complaint / Review: Rooms to Go - Horrible company. #594611

Complaint / Review
Rooms to Go
Horrible company

I requested 10,000 value of furniture from Areas togo and had one seat they couldn't provide without gashes, holes etc after four-times of an attempted distribution. I approved another items furniture with problems since I thought it had beennot worth the battle. The seat was improper. This could not have now been as poor (i.E. I waited in the home four breaks in AROW in the mercy of the timeframes to get a chair to reach) however they lied in my experience numerous occasions concerning the seat. The worst rest was that both supervisor (M) (title hidden) and representative of corporate client (KZ) (title hidden) support had spoken towards the shipping and factory supervisor and they might guarantee my schedule was 7-11 am to ensure that I really could get the seat within the morning hours for that next weekend (because it was this kind of inconveience) undammaged simply to discover after I named that day to discover where these were they EXPERIENCED NEVER TALKED WITH THE DELIVERY COMPANY AT-ALL. They never improved my schedule of shipping, and wished I'd not recognize. Totally inappropriate. I also known as the organization workplace to protest on numerous events and just requested to get a call-back to deal with. Our phone was delivered onetime from the lady who fundamentally was the final individual over my last problem and was the one who lied in my experience. She offered me her quantity (therefore easily had any issues to phone). Please be aware she'snot in and never avaialble on Saturdays (the final evening of the attempted shipping). I'll not just never purchase another furniture piece from areas togo and certainly will inform everybody I understand to not actually get it done both. When they had merely been truthful with me, I'd have caused them. Alternatively they made a decision to lay and handle me using the highest-level of disrespect. They attempted to cover behind a rest and got trapped. I confirmed this by having an associate LW (title hidden) about the telephone from customer support. Atleast she was truthful (exactly what a basic thought-integrity). Additionally they didn't provide to complete something for me personally as their client. I would like to state that I never requested to get a discount, money-back etc. All I needed was my seat undammaged. Its unfortunate to determine businesses do that towards the clients, but trust me they'll shed business over it. Areas togo may be the many terrible organization within the background of retail I've actually handled!


Offender: Rooms to Go

Country: USA

Category: Furniture & Equipment

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