We purchased an entire top area high in furniture simply over this past year. About a few months before the supply of 1 of the rocker recliners smashed. We got the seat back because it was our comprehending that it'd a guarantee. However in speaking using the supervisor, we were rudely informed that I ought to not have leaned about the hands of the chair to obtain from the seat. That it had been just CARDBOARD! Which it wasn't protected beneath the guarantee.
If we'd been informed that there is just cardboard within the hands of the seat we'd NEVER had purchased. We were informed that anything but filling and fabric was included in the guarantee. It isn't like we abused the chair. We aren't overweight or tough about the furniture. No children in the home both.
The supervisor was REALLY rude and informed us he'd do-nothing for all of US.
Low quality furniture...
LIED to when informed about he guarantee.
TERRIBLE customer support. The supervisor was REALLY rude.
Wish To alert clients not to purchase from their store!!!
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