I've recently requested some furniture the family room, office at home and dining room for my new house at Macyis that have been said to be shipped together on July 4th. I established with customer support on and prior to the shipping morning that the things are likely to be shipped together. Nevertheless when the shipping men came they advised us the office at home furniture - a Basketball and Claw table and seat collection did not come because it was broken at factory. We talked towards the factory boss who had been good enough to provide a $100 gift-card and informed us the furniture may appear sometime in first week of Sept and that I may contact customer support to plan the shipping day. I named customer support many times since that time with no one could inform once the table and seat might appear. They questioned me to contact them again. I had been considering purchasing bedroom accessories additionally at Macyis however now having second thoughts. To begin with the client support never advised the things aren't likely to be shipped after I named them half an hour before the shipping screen after which I'd to contact them over and over to discover once they can in fact provide it. Used to donot expect this sort of support and that I am really unhappy. I'm wanting somebody in Macy's top administration may study this criticism and consider appropriate action.
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