My partner and that I have now been awaiting over per month to become returned $2,698.00 to get a broken curio case and corresponding dinette collection which was bought at MOR Furnishings in San Marcos, CA.
HDL Shipping solutions is their sub contracted shipping organization that set up our Curio case incompletely. The 2nd ledge collapsed and ruined $800 value of our China and Stemware which were directed at us as wedding presents.
A MOR support specialist found our home to examine that which was broken and decided the main cause to become an imperfect installment because of the 2nd ledge just having 1 / 2 of the assistance pegs mounted during setup of the curio.
MOR Furniture determined that it'd be simpler when they attributed the maker of the furniture, declaring it had been "faulty" despite the fact that the furniture was constructed with items lacking therefore MOR Furniture might get the reimbursement for that furniture we delivered for them.
Your furniture has been around MORs ownership for nearly 3 months today and we still haven't obtained the $2,698.00 they owe us for that furniture we delivered for them. We've approached Dave Franco, their Customer Support supervisor that has accomplished only supply us lies. Never in my own living have I handled such BAD customer support along with a procedure thus damaged.
Their status using the BBB claims everything with 230 grievances submitted within the last three years, that will be significantly more than twice the amount of every other retail furniture shop within their variety. What an embarrassment!!
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