Crate and Barrel online is the worst. I had 3 sofas delivered and 2 sets of seat cushions for the sofa. The first time the sofa was delivered it was defective, 2nd time - it was full of wrinkled fabric and need ironing, and the third time - the seat cushions were near flat. The seat cushions were delivered: 1st time with a large hole through it; 2nd time - dirty with yellow stains. Each time customer service told that the items were inspected before they were delivered. Maybe the employees are trying to sabotage the company.
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