I recently booked an appointment with this company to mount my 55" LED television in my living room. Two men showed up and begin the job which was going extremely well and fast, and in the middle of the process they dropped my television causing it to crack and shatter into pieces. They show no type of remorse and was not sympathetic at all to their actions.
The owner Dmitri claimed he had to talk to the boss on Monday to see if they could replace the television, which is a fraud because he's the owner and how would he talk to himself. However I followed up on Monday and he said that the company Home, Video, and Installation Studio does not want to get involved. Even though there 1800 number states they are license and insured they did not want to reimburse me for my television.
On their website they make a false claim that they are insured for $1.5 million dollars, however that's false.
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