I have bought 2 computers and a smart tv from Best Buy and have been very happy with geek squard, they have always been very helpeful and friendly even with some of my very stupid question. I was very impressed with Best Buy so I bought a nookcolor reader. The sales person was great, i told him he would have to be very patience with me and explain everything. He set up every thing and all he said i had todo when I got home was to enter my AT&T and password. It woud not connect, called AT&t 3 times and totally disgusted I gave up and decided to go back to best buy for help, no help was even offered. I was told if I payed $80.00 someone would set up for me. Really, AT&T wanted $50.00. I was so disappointed and disgusted that I returned the nookcolor Ereader. I am sorry this happened because I have always enjoyed shopping at Best Buy in Edwardsville #1426
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