Usacomplaints.com » Electronics and household app. » Complaint / Review: HiFiSoundConnection.com - Worst Retail Purchasing Experience Eve. #870921

Complaint / Review
HiFiSoundConnection.com
Worst Retail Purchasing Experience Eve

Before purchasing I did so some study and noticed that HiFi Audio had fairly good feedback. I requested items on 4/9 and was informed on 4/11 that items delivered which I'd obtain following data that evening. On 4/12, after I hadn't yet obtained delivery info, I examined in and was informed the same point when I was on 4/11. I chose to delay it out and on 4/13 after I still hadn't obtained following info, I asked again and was handed the same tale. I chose to search only a little further regarding the trustworthiness of HiFi Audio and was surprised to locate this is just a typical event and they have horrible customer support.individuals had waited weeks for purchases they never obtained. I allow my lender realize that we might possess a possible state which I had been likely to request a return.

I approached HiFi once more, keep in mind that communications were however their online chat function. It's DIFFICULT to obtain somebody about the telephone at HiFi. I experimented with make-over 10 telephone calls and not once got an individual about the point. They explained they might approach the termination but the items had previously delivered which I'd obtain following info that evening (same account again). I told the advisor that so long as I'd verification on Friday the purchase was terminated that I'd not follow-through using the state with my lender. On Friday 4/16, I examined in and was informed that anything continues to be prepared on the finish and that I must have the cash in only a few times. Nowadays, 4/19, I began another talk and discovered the termination was still not prepared. Just throughout that talk program, did they alter the standing of my order to “Pending Cancellation” and stated that it had been likely to get 5-7 business days to determine the reimbursement in my own bill.

I'm in a total reduction for phrases as it pertains for this organization. It actually appears that there'snot anybody there who cares and sometimes even anybody in control for instance. I'm likely to change this into my lender to allow them manage it when I can't cope with the prejudice of those individuals any more. Don't create the exact same error I did so.



0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google