Complaint / review text:
I'm a in Washington State. I requested some areas online to get a gun that I bring in my own patrol car. The organization is known as Botach Tactical. I posted the purchase on 11-04-09. On 11-05-09 they charged my banking account for that price of the purchase, $54.24. A contact was also sent to my house current email address confirming the purchase was delivered. On 11-19-09, I obtained a contact saying that my order status had altered. The standing of the purchase was referred to as “Bill info voided”. On 11-23-09, I delivered a contact towards the organization telling them I'd nevertheless not obtained the purchase and asked concerning the “Bill info voided”. I received no reaction to my questions.
Numerous emails and telephone calls were created using no reaction. Following a couple of months, I delivered a contact from might work mail address, that they instantly replied to, possibly because the e-mail descends from a government mail address. The e-mail advised me the things were on back-order and could be shipped after they appear. Four weeks approved and also the organization nevertheless didn't deliver me my products. Since I have require these items for my work, I put an order with another organization for that same products. I subsequently named Botach Tactical and requested to get a return. I also delivered them a contact requesting the reimbursement, detailing that it'd been four weeks and that I might no further delay.
A text was delivered to might work telephone requesting my money card info again to credit my card, because their program removes the info following the purchase is created. I named and quit my bank card info on their device. On 03-08-10, I obtained a contact from Botach Tactical declaring that my purchase was shipped. I needed a reimbursement as opposed to the products, since I have have previously obtained the items from another merchant, nevertheless, I will utilize them on my division released shotgun, and so I did not mind. On 03-08-10, I examined my banking account and noticed a pending cost from Botach Tactical for $54.24. Since I have currently taken care of the things after I put the purchase, I instantly named Botach Tactical and quit a voicemail telling them-they had billed me twice.
They've declined to come back my calls, or return the cash. I approached my lender and advised them of the problem. They mentioned that I have to document a challenge state, that they start to Visa Charge. On 03-09-10 my consideration was billed the extra $54.24 from Botach Tactical. I named them again today, 03-10-10, but just got the voice-mail. I quit no voice-mail now. I'm contemplating filing costs myself.