Usacomplaints.com » Electronics and household app. » Complaint / Review: CameraKings - Worst online vendor eve. #750963

Complaint / Review
CameraKings
Worst online vendor eve

Do not under any circumstances buy from these people. It is a classic bait and switch. They did not ship overnight although I paid extra for this. They held up shipping to supposedly confirm my address and then tried to upsell me. When I didn't want anything more, items were added to my order anyway and my credit card charged an additional $1000. They promised an electronic invoice but never sent one, despite a second call where it was promised again. Finally, I had to call the credit card company to find out what they were charging me. When I found out, I cancelled the order — it was more than double the original price! The order was shipped anyway. They insisted I fax them a form before they would issue a return authorizing number. The customer service rep refused to tell me their physical location; the credit card company said they were in Brooklyn but they charged me New Jersey sales tax. Now they are trying to charge me a $500 restocking fee. Plus, UPS confirmed they did not insure the package sent although I was charged $150 handling and insurance. My credit card company is already after them and I will be reporting them to both the NY attorney general as well as consumer affairs and better business bureau.

Subsequently got exactly what I wanted from B&H Photo, who did ship overnight and provided itemized electronic invoices. B&H Photo rocks!


Offender: CameraKings

Country: USA

Category: Electronics and household app.

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