They sold me "refill toner combo" for brother printer hl-4150cdn. I followed their instructions on how to install and install the reset gears, once installed the printer still requested to replace the black toner.
I emailed them for help and received false information on how to fix the problem, they gave me instructions that didn't even apply to my printer.
When i called them i spoke with margaret. She told me it's my problem not theirs, their inside tech person would not even talk or help. All she wanted to do is blame me verses trying to fix the problem.
I truly believe this company is scamming people all over the world with products that aren't compatible, they just want to make a sale on anything people will buy.
How many businesses do you know who will tell you it's your problem?
I will be sending the product back for a refund and will be lucky is they honor it. I tried to confirm the procedure for returning this produce but go no response back. I will provide more information if they don't honor the refund.
Don't order anything from this company unless you want to get ripped off.
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