I was contacted by Bill Reed who claimed that we have ordered toner from him for our office printer and that we were probably due to order more. I asked when we ordered last and he gave me an exact date of over 6 months ago. Being that I was still somewhat new to the company he sounded very sure of himself so I believed him. He then sent us the toner and an invoice for it ($489!). When I saw the invoice I looked up the the company name under our list of contacts and it did not appear. I then asked my boss and she had never seen this company before. It turns out we have always ordered from the same company that sold us the printer, which was not this Toner Max company. Thankfully I never opened the package of toner and sent it back along with the invoice. Bill called me a few days later to see if we had received the toner. I told him that I sent it back and had learned that we have never ordered from him. He said that was odd and and would have to check with his supervisor. Again I told him that he specifically told me that we ordered toner from him (Bill) before. He then said that was information that he received from his supervisor and that he'll talk with them. I then asked for the name of his supervisor and he then hung up on me. I looked up this company with the BBB and this company was given an F. Go figure. This company is a scam and judging by someone else's complaint about them they have changed their address and phone number multiple times. Watch out!
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