Usacomplaints.com » Electronics and household app. » Complaint / Review: Home Delivery America - Installation and Delivery Problems. #711697

Complaint / Review
Home Delivery America
Installation and Delivery Problems

Home-Delivery America found provide and use a dishwasher. The employee arrived and stated I've to check out the contacts first. He then stated he cannot deploy the dishwasher since there is no individual turn off device. While Home-Delivery America named each day before delivery, it had been an automatic device and also you could not obtain a live individual to-go over anything that was must be done-for your day of the delivery, and we'd told Homedepot it's a where we reveal the water plus they didn't have trouble with that. The specialist named his organization and we were speaking with him and Homedepot when his organization did not wish to hang on while we were viewing our choices and hungup. We requested the specialist what transformed previously three years, since whenever we mounted a dishwasher 3 years before, there isnot another turn off device required. Their reaction was it's required today and who understands in 14 days he might you need to be providing and never adding anymore. I described whenever we got a setup contact your day before there must have been somebody "stay" to keep in touch with about that and review this around, in the place of an automatic device. Their reaction was businesses do not do this anymore. I described this isn't accurate, Fedex, advantages, and physician practices to mention a few locations do that. Your options were to obtain anyone to place a turn off device in and reschedule the installment, or fall off the dishwasher and obtain another person to set up it and obtain a credit back through Homedepot. We pick the latter. Then we examined the exterior of the dishwasher to ensure it had been ok and never damaged. It had been good. I expected for that guide and installment documents. He could not look for a guide, but discovered various other document and began showing me various other vocabulary it had been in. I requested his additional shipping assistant to depart the container and also the assistant required it away while we recognized we did not own it mounted. I expected him about that and his reaction was easily do not consider the container many people make us return since we left it behind. We mentioned imagine if the specialist does not corridor it away, he mentioned phone the house website and they'll function that out along with you and we shall return and go away. He set somebody from his organization about the telephone to confirm these werenot adding the applying and he described they don't return and carry the previous dishwasher away. The shipping man described if we'd prefer to review listed here is who we are able to contact. He described to place a-5 which is not necessarily his problem using what happened. We named the amount and described anything towards the woman Alexis, including we'd prefer to price the deliverer having a 1 for that cheapest, and he or she moved me towards the boss who simply described Homedepot must have reviewed the device change around. I discussed that Home-Delivery America must have reviewed this within the setup contact your day before nevertheless, it had been simply an automatic device. He did not wish to notice that. I acquired a study phone in regards to a half-hour later. It mentioned price the support and so I scored it a-1 for that cheapest after which it mentioned push 1 to speak with somebody. I pushed 1 and that I was used in a girl, and after about 5 or 7 minutes she put up. I called back the initial quantity the shipping offered us and got exactly the same woman Alexis that moved me towards the boss. I described I had been making a study and desired to make certain it had been total, while I had been going-over this together with her she set me on-hold. I expected her to please not only hand-me back again to the boss, and affirmed she did. I requested the boss to possess her phone me back and Alexis never called me back. We shall never utilize them to provide and deploy again.


Offender: Home Delivery America

Country: USA

Category: Electronics and household app.

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