We renovated our home in February and get brand new Frigidaire devices including a brand new dishwasher. Your company mounted the brand new dishwasher at the conclusion of February. It ceased operating July 30. We named an extremely trustworthy company in the future out to support it. During support phone Number 1 they decided the control panel & cousole construct were faulty. Support phone Number 2, the restoration organization had requested the brand new components and mounted them - the dishwasher might today switch on but provide a mistake signal of "EU". The company contact the Frigidaire tech-support point and was educated the "EU" error signal intended the port wasn't running up and must be changed. Support phone # 3 - the alternative port was mounted and also the error signal extended. As the fix guy was in my own home, I named Frigidaire for aid - after 25 units I did so achieve the tech-support again. The tech-support informed my service-man to check on and recheck the contacts of the brand new port component. Our service-man did do this also it nevertheless confirmed the error signal. Frigidaire tech-support than stated that he sensed the service-man "did not understand what he was performing" after which they experienced another fix organization must emerge and evalute the dishwasher. Frigidaire offered me the title of the company I ought to utilize and that I called them. Support phone # 4 - Frigidaireis favored support arrived on the scene and looked over the equipment as well as in his viewpoint the equipment was "not fixable and must be changed".
I subsequently approached Frigidaire assistance for that 4th period and that I was informed on Friday, July 29th that my state had been refused but nevertheless, they'd provide mean warranty about the device for one more 1 5 years! A long guarantee about the dishwasher that does not work! Does which make any feeling at-all? The CSR @ Frigidaire (Nicole) wouldn't pay attention to my tale and that I requested on her boss (ELLIE) who subsequently after 35 units about the telephone stated that they'd re-assessment the situation.
The support and therapy that I obtained from Frigidaire was beyond terrible! If anybody is considering upgrading your home or buying new devices — DON'T PURCHASE FRIGIDAIRE! They don't support their guarantees and frighten you on the way. Frigidaire has invested more income on support calls (4 of these) and changing 3 various components then it'd have price to displace the dishwasher plus they might have a much happier customer. All my effort and time that I Have spent attempting simply to obtain a dishwasher to function is absurd!
Bewareof the corporation!
Frigidaire did just contact me back and "after much thought" mentioned that they can provide me a shop credit from wherever we bought the dishwasher. Nevertheless, Frigidaire was not sure the way the present dishwasher could be eliminated out-of my recently renovated home, how might the brand new equipment be shipped & taken care of, who'd deploy the brand new dishwasher? I currently settled once for several of those providers to be achieved... Today due to a low quality item, I should do these again?
Believe long and difficult before coping with Frigidaire! I'll never again!
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