We requested a Bosch dishwasher and were aked if we needed it mounted. Whenever we stated that we'd an excellent plumber we unfortunately allow the salesperson persuade us having a free deploy present by Lowes to simply accept their installation.
The organization arrived but didn't bring the applying in in the vehicle. Alternatively they requested to examine our hot water heater. We confirmed it for them. They had a need to visit the toilet. We stated yes and both companies visited separate bathrooms. Today one of these didn't shut the doorway and we noticed them checking our underneath the drain plumbing within the toilet. We were subsequently advised that people had some "additional plumbing needs". We stated that we'd simply within the last month all bathrooms changed along with a fresh trash disposal mounted. If there is an issue we'd consult the plumber who made it happen, particularly because he lives on our road."... But we areplumbers and wecan repair it at this time!" " Number, we'd prefer to make use of the plumber on our road." "however, you may have large water damage..." "No, you want to utilize our neighbor for-anything but adding a dishwasher" 2 minutes afterwards the contracter comes again and claims he can't switch off the water towards the dishwasher and must repair a number of my damaged plumbing to set up the dishwasher. We replied that if so we'd possess the dishwasher mounted by our plumber. Oh no we are able to do the installation, wejust desired to avoid anything hazardous that may set you back lots of cash.
"if it's not secure to set up we have to stop this in deploy and obtain our very own plumber"
They got our dishwasher and remaining.
Whenever we reported to Lowes, we were surprised to understand they have been educated that people required "rigged and hazardous" installations which their team have been insulted by us. We compared this declaration and asked any store to come quickly to our home (five minutes in the shop) and find out for themselfes that their contarcter hadactually quit the home with departing the "foot "whichever turn off thus there is presently no water-supply to my previous dishwasher. I asked them to start and close the device herself to determine that it worked ideal and wasn't damaged. I also indicated more often than once my perception the installing of the dishwasher was just difficult whenever we declined to become spoken into additional plumbing work and requested them to depart. At virtually no time did we required something "rigged'.
To the wonder Lowes may guarantee you call shells within twenty four hours from shop managers and area supervisors, however they do not contact, or are they thinking about ensuring their teams aren't attempting to make the most of clients. Almost all their repetitions may reveal, whenever we call-back after twenty four hours is the fact that we anticipated them to set up anything to some damaged component plus they declined. We've arrived at genuinely believe that Lowes is actualy not involved at-all in costumer security or fulfillment.
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