Usacomplaints.com » Electronics and household app. » Complaint / Review: Cox Cable - Cox Communications Disloyal to loyal subscribers. #656498

Complaint / Review
Cox Cable
Cox Communications Disloyal to loyal subscribers

Cox Cable utilizes a $89 a month "bundle" including TV cable service, Internet access and home phone service in that price. Great!

What's the catch?

It is only available to NEW subscribers. How about that?

Those of us who have been loyal to them for years and years get "buttkis." In my view, they do a terrific job but, in this competitive market they would be better advised to build loyalty with allowing existing subscribers to also have access to that pricing. Doing this way, the marketing department must know they are going to tick off existing subscribers. My guess is they can afford it as it is a private corporation owned by two or tree sisters.


Offender: Cox Cable

Country: USA   State: Georgia   City: Atlanta
Address: 1400 Lake Hearn Drive
Phone: 4048435000

Category: Electronics and household app.

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