I had ordered the new 250GB Hard Drive for the Xbox 360 on the website with the COUPON CODE: 25OFF. The code was 25% off any order over 100$ w / free shipping. The code was ACCEPTED & I received a confirmation e-mail about my order and when it would be delivered.
I just received an e-mail that the order was canceled. I thought it may have been a server error so I tried to re-order it from the website, but the coupon code was no longer valid. I called Customer Service and they said it was a mistake to allow the coupon code to work and that they would not honor their own code. This falls under that a common type of FRAUD known as FALSE ADVERTISING. I asked to speak to the supervisor and he was no more help than a guy selling sand in a desert.
I just finished submitting a complaint through the Better Business Bureau (BBB) in hopes of some form of resolution (honoring their code would be nice).
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