Usacomplaints.com » Electronics and household app. » Complaint / Review: Ace GSM Cell Phone - Scammers selling refurbished/used phones with no US warranty. #526797

Complaint / Review
Ace GSM Cell Phone
Scammers selling refurbished/used phones with no US warranty

Do not trust this company.

To start, their website claims they are located in New Jersey. That is false, they are in China.

The Nokia Music Xpress phone I purchased from them came with an old battery and the packaging and accessories were not original. The phone broke after 2 weeks of usage. After extensive back-n-forth emails, they agreed to replace the phone and battery.

2 months later, the phone broke again. This time they claimed its been more than 3 months from purchase and that I should pay for a local repair.

Because the phone is not manufactured in US, Nokia will not provide warranty, meaning, I got screwed 200 dollars.

Save yourself money and stress, stay away from these crooks that are only after making a quick buck in the American market. They actually sell refurbished phones that are doomed to break soon and leave you in loss. Read their warranty disclaimer (which they recently add when they removed the fake New Jersey contact phone from their site (which they never answered anyways):

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Ace GSM disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Ace GSM. Does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Ace GSM. Does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Ace GSM. Does not issue any warranty services for any products.in the event that the merchandise does not perform properly past the 72 hours contact period, Ace GSM. Will not issue an exchange nor refund.

Buyers be aware!!!


Offender: Ace GSM Cell Phone

Country: USA   State: New Jersey
Address: Metuchen, New Jersey
Phone: 9084903815
Site:

Category: Electronics and household app.

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