Usacomplaints.com » Electronics and household app. » Complaint / Review: T-Mobile / Wireless Champ - Multiple charges, failure to give refund. #477828

Complaint / Review
T-Mobile / Wireless Champ
Multiple charges, failure to give refund

The T-Mobile kiosk in the Woodlands Mall is completely incompetent. After running my card twice (causing it to close automatically and requiring an hour long phone conversation to unlock it) I purchased two phones. The next day they re-charged my card the full price again... Twice. Another card lockdown, hours on the phone with them and my bank.

Anyways, it turned out their phones were overpriced by 100% from other locations, and their service was bad. I returned the phones the other day for a full refund. Guess what didn't post to my card? My $433 owed to me by Wireless Champs. Guess what I have to do today?"Bring my card to them so they can reprocess the refund".

No refund yet, we'll see...


Offender: T-Mobile / Wireless Champ

Country: USA   State: Texas   City: The Woodlands
Address: The Woodlands Mall 1201 Lake Woodlands Drive
Phone: 2814199000

Category: Electronics and household app.

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