I sent in my son's Ipod and a check for $31.75 top have it fixed and received a confirmation on 4/20/09 that is would be.
After I called about 2 wks later, i got a call back and the girl explained that the part was not right that they had, needed to order correct part and that they would express ship it at the end of the week. That was about 3 wks ago and i have not heard anything since.
They don't answer the phone and the voice mail is usually full, they don't respond to email either. They have basically stolen my son's ipod and I don't know what else to do to get it back since they are in another state. They simply will not contact me or pick up the phone.
Please do not use this company, they will keep your product and there is no way of getting it back.
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