As a follow up to my already devastating situation, Ali Mendez emailed me back on Dec. 26th 08' to say that Sharp could prorate the television for me as customer service. Though it was a step in the right direction, until I reasearched and saw that the television is selling for just a couple hundred more than prorated cost in local stores. Paying 2,800 for a 6 month old television that isn't any good now, and paying another 1,500 to have it exchanged seems like placing a band-aid over a burn to me.
Mr. Troetti or any of his immediate assistance didn't call, write, or even try to retify the situation so I guess Sharp is off my list until better management of customer service is addressed.
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