After purchasing my 52" LCD Sharp television in June I was excited to have view favorite shows and movies. This all came to an end on December 20th when the T.V. Began to display colorful lines in the left hand corner. Sighs could be heard, but I wasn't worried because the T.V. Is still under a one-year manufacture warranty. Contacted Sharp immediately and was told to email pictures. Did so right away. Received a reply that a represenative would contact me within 2 business days. Didn't hear from them, so I called.
Next day checking email I received a reply from Ali Mendez stating that just by viewing the photos there wasn't anything Sharp could do. Of course I was livid to hear that a four - figure T.V. That is under warranty wouldn't be repaired or replaced. Contacted a local Sharp dealer who informed me that I should try to reach president or CEO of the company due to warranty, so I called Micheal Troetti, who took over for Noburu Fujimoto in Sept. 2005. Sharp has not had the reputation that it has now until 2007 which began with the Fauly Microwave and the Warranted Range. What's going on. Should we as consumers say enough is enough and stop purcahsing from companies who refuse to stand behind their policy. I need to know what else can I do to help comfort my financial burden of paying on a T.V. That isn't viewable.
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